Email and CRM Marketing
Stay Connected with Smarter Messaging
At Narrative East, we help you reach your audience where it counts: directly in their inbox. Email and CRM marketing are powerful tools for building relationships, increasing sales, and creating long-term brand loyalty. With the right strategy, your emails become more than just messages. They become conversions.
We manage campaigns and customer data in a way that feels personal, intentional, and built for growth.
What We Do for Email and CRM Marketing
Email and CRM marketing focus on reaching the right person with the right message at the right time. We help businesses create automated email systems, customer journeys, and targeted campaigns that work together to keep your audience engaged and your leads moving forward.
What’s Included in Our Email and CRM Marketing Services
Our email and CRM services are designed to help your business stay visible, valuable, and connected.
Email Strategy
We build a clear plan that outlines your goals, audience segments, and types of emails. This includes newsletters, drip campaigns, announcements, and promotions.
Email Copywriting and Design
We create branded email templates with strong visuals and high-converting copy. Each message reflects your voice and drives your audience to take action.
Audience Segmentation
We organize your contact lists to send targeted messages based on customer behavior, preferences, or purchase history. This improves open rates and builds stronger connections.
Automated Workflows
We build automated campaigns such as welcome emails, re-engagement series, and abandoned cart flows. These help nurture leads and support sales without needing constant attention.
CRM Integration and Management
We set up or streamline your customer relationship management system. This helps you track leads, manage contacts, and monitor performance across campaigns.
Analytics and Optimization
We track key email metrics including open rates, clicks, and conversions. We use that data to refine your strategy and improve future results.
FAQs
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We provide campaign strategy, template design, copywriting, segmentation, automated workflows, and CRM setup or management.
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We work with platforms like Mailchimp, Klaviyo, HubSpot, or others based on your audience and business scale.
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Yes, we segment your contact lists based on behavior or purchase history to improve engagement and open rates.
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We build campaigns like welcome emails, promotional blasts, drip sequences, and abandoned cart messages to nurture leads.
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We monitor open rates, clicks, conversions, and use that data to continuously improve future campaigns.
Why Choose Narrative East for Email and CRM Marketing?
We see email and CRM marketing as essential parts of a connected digital strategy. Our work blends messaging, automation, and customer data to keep your brand top of mind throughout every stage of the customer journey.
Let’s Get Started
If your inbox strategy needs new life, Narrative East is ready to help. We’ll build email and CRM campaigns that connect with your audience, drive sales, and support long-term success.